HIGH SPRINGS ANIMAL HOSPITAL at 17925 U.S. 441 in High Springs, Florida

Customer Reviews about HIGH SPRINGS ANIMAL HOSPITAL

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  I was really disappointed with their vet tech, first of all when she entered the room she simply reached out to pet my dog without letting him sniff her (big no-no) then proceeded to tell me to control my dog because he barked at her, secondly she couldn't even hold my 70 pound dog still for the doctor to do what she needed then began to hit him on the head because he wasn't listening to her...Needless to say this very much upset me. The doctor herself is the only reason I am giving this place two stars, she was very kind to both myself and my dog. The visit was a little pricey but that wasn't my biggest problem.
  October 28, 2017

  by Bridgett Currie
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  If I could give 0 stars, I would. I brought in a Kitten that I found along the road today. He was covered in fleas and could hardly lift his head. I took him to High Springs Animal Hospital due to the high rating that I saw on Google maps. I called and they told me to come right in. When I got there, the receptionist acknowledged that I was there, but did not put me into a room though it was very obvious that the kitten needed medical attention. When I finally got in a room, I waited in the for at least 15 minutes while employees walked in and out of the room to grab supplies. When the veterinarian finally can in the room she hardly looked at the kitten and did not do a physical examination. She went into another room and got a can of 9 lives to feed to him. I expressed multiple times that I wanted to keep him if there was any chance of saving him. He was slightly neurologic [he may have been hit by a car] so the vet called animal control and gave me no other option but to have them come take him. She told me that they would quarantine him for 24 hours and that if he made it I would be able to adopt him. To make matters worse, she offered me a healthy kitten up for adoption. I was there to save the life of the kitten that I had found, not to take home one of their safe and healthy kittens. I found her comment very unprofessional and rude. Not to mention the fact that she didn't express concern for the kitten I had found. I left and called animal control on my way home. Animal control told me that he may be euthanized after he gets to its headquarters. I told her that I was very interested in keeping him and she said that he would have to quarantined for 10 days because he was neurologic and could potentially have rabies. She told me to call back in 2.5 hours for an update. I called back the minute the 2.5 hours was up. They euthanized him. I am a veterinary technician. I practiced in Pennsylvania for 4 years and just moved down to Florida recently. My practice would never have handled a situation like this the way they did. Especially if the client had expressed that they wanted to keep the animal. I am sickend and appalled at everything that happened today and I would never take my own animals to High Springs Animal Hospital.
  January 30, 2017

  by Ashley Clair

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